Privacy Policy

Information We Collect

When you open an account or use our services we collect information that allows us to verify your identity, manage your gaming activity and meet regulatory requirements. This typically includes your full name, date of birth, residential address, email address and telephone number. We also record financial details connected with deposits, withdrawals and transactions, together with any identification documents you provide during verification checks.

In addition to the details you give us directly, our systems automatically collect technical information such as your IP address, browser type, device operating system, pages visited and the times and dates of your activity. We may also receive data from trusted third-party partners when you log in through linked services or when we carry out necessary background checks.

How We Use Your Information

The information we hold is used first and foremost to deliver and improve the games and services you expect from us. This includes creating and maintaining your account, processing deposits and withdrawals, offering customer support, and ensuring that all activity on our platform complies with licensing conditions and anti-money laundering obligations.

Where you have given us clear consent, we may also use your contact details to inform you about new games, exclusive promotions or personalised offers that we believe will interest you. You can change these preferences or withdraw consent at any time through your account settings or by contacting our support team.

Sharing and Disclosure

We never sell your personal information to marketing companies or unrelated third parties. We do, however, work with carefully selected service providers who help us operate our platform. These include payment processors, identity verification agencies, customer support systems, analytics providers and professional advisers. All such partners are bound by strict contractual obligations to keep your data secure and to use it only for the purposes we specify.

We may also disclose information if we are required to do so by law, by a court order, or by a gaming authority with jurisdiction over our activities. In the unlikely event of a business sale or merger, your data may be transferred as part of the overall assets, subject to the same protections set out in this notice.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure the site functions correctly, to remember your preferences and to analyse how our services are used. Some cookies are essential for security and account authentication, while others help us understand which features are most popular and how we can improve the overall experience.

You can manage your cookie choices through your browser settings or the cookie preference tool available on our site. Please note that disabling certain cookies may affect the performance and functionality of certain areas of the platform.

Protecting Your Data

We take the security of your personal information seriously and apply appropriate technical and organisational measures to guard against unauthorised access, accidental loss, misuse or alteration. These measures include encryption of sensitive data, secure servers, regular security testing and strict access controls for our staff.

While we do everything reasonably possible to protect your information, no system can guarantee complete security. We encourage you to keep your login details confidential and to use strong, unique passwords for your gaming account.

Your Rights and Choices

You have several important rights regarding the personal information we hold about you. These include the ability to request access to a copy of your data, to ask us to correct any inaccuracies, and in certain circumstances to request that we delete or restrict processing of your information. You may also object to processing based on legitimate interests or withdraw any consent you have previously given.

To exercise any of these rights, or if you have questions about how we handle your data, simply contact our customer support team. We will respond to your request without undue delay and in accordance with applicable time limits.

Retention of Information

We keep your personal information only for as long as it is needed to fulfil the purposes outlined in this notice or to satisfy legal, regulatory and accounting requirements. Once it is no longer required, we securely delete or anonymise the data so that you can no longer be identified from it.

Changes to This Notice

We may update this privacy notice from time to time to reflect changes in our services, technology or legal obligations. The latest version will always be available on our website, and we recommend that you review it periodically. Continued use of our services after any changes have been posted will mean that you accept the updated terms.

If you have any concerns about the way we collect or use your information, please do not hesitate to get in touch with us directly.